TicketLog
  • Welcome to TicketLog
  • Documentation
    • Users guide
    • Moderators guide
    • Administrators guide
      • Service desk settings
      • User settings
      • Azure DevOps settings
      • Forms & fields
      • Customization settings
      • Custom domain settings
      • Notification settings
    • Azure DevOps extension
    • Data & security
  • Guides
    • How to chart user activity
  • How to sign-in with SSO
  • Troubleshooting
    • Authorizing Azure DevOps
    • Integration errors
  • Release Notes
    • 2025.05.21: Single Sign On (SSO)
    • 2025.04.30: Sharing a ticket
    • 2024.11.07: Parameter values
    • 2024.06.21: Extension upate
    • 2024.06.10: Multi-forms
    • 2024.06.06: Remove ticket
    • 2024.05.09: Accepted domains
    • 2023.12.09: Timezones
    • 2023.11.02: Custom fields
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  1. Documentation

Administrators guide

A guide for TicketLog Administrators

PreviousModerators guideNextService desk settings

Last updated 6 days ago

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Administrators can view all the service desk settings screens.

Settings can be reached via the user's service desk list screen:

Or via the service desk's configuration menu and clicking Settings: