For added benefits and features, upgrade your service desk to TicketLog PRO with a monthly subscription.
Upgrading a service desk to PRO requires two steps:
Purchase a TicketLog PRO subscription
Apply the subscription to your service desk (see below)
Purchased subscriptions are associated with your user account. You must then apply the subscription to a service desk for it to take effect.
Subscriptions are transferrable between service desks. They can be applied and unapplied as required.
Before you can apply a PRO subscription to a service desk:
You must be an Administrator of the service desk
You must have purchased a TicketLog PRO subscription
To apply the PRO subscription to a service desk:
Open the service desk's Settings page
Click Upgrade to PRO button
Alternatively, you can visit the My Service Desks page and click the Upgrade button next to the intended service desk.
Once you have applied a PRO subscription to a service desk, you will be known as the service desk's Owner, and you cannot be removed.
From the My Account page you can view a list of all purchased PRO subscriptions, and which service desk (if any) each is applied to:
To cancel a subscription visit the My Account page, find the appropriate subscription in the list of subscriptions and click the Cancel button.
If the cancelled subscription is currently applied to a service desk, the service desk will be downgraded to the Free tier automatically.
Secure Service Desk portal
Yes
Automated Email Notifications
Users
5
100
Custom Branding
-
Custom Domain
Custom Input Fields
Multiple Submission Forms
Restrict New Users to Domain
Single sign-on (SSO) with Entra ID
Last updated 3 months ago
