# 💎 TicketLog PRO For added benefits and features, upgrade your service desk to TicketLog PRO with a monthly subscription. ### How to Upgrade to TicketLog PRO Upgrading a service desk to PRO requires two steps: 1. [Purchase](https://localhost:7066/Order/BuyPro) a TicketLog PRO subscription 2. Apply the subscription to your service desk (see below) Purchased subscriptions are associated with your user account. You must then apply the subscription to a service desk for it to take effect. Subscriptions are transferrable between service desks. They can be applied and unapplied as required. ### Apply PRO Subscription to Service Desk Before you can apply a PRO subscription to a service desk: * You must be an Administrator of the service desk * You must have purchased a TicketLog PRO subscription To apply the PRO subscription to a service desk: 1. Open the service desk's Settings page 2. Click Upgrade to PRO button

Alternatively, you can visit the My Service Desks page and click the Upgrade button next to the intended service desk. Once you have applied a PRO subscription to a service desk, you will be known as the service desk's Owner, and you cannot be removed. ### View all PRO Subscriptions From the My Account page you can view a list of all purchased PRO subscriptions, and which service desk (if any) each is applied to:

### Cancel a PRO Subscription To cancel a subscription visit the My Account page, find the appropriate subscription in the list of subscriptions and click the Cancel button. If the cancelled subscription is currently applied to a service desk, the service desk will be downgraded to the Free tier automatically. ### TicketLog PRO Features

	TicketLog Free	TicketLog PRO 💎
Secure Service Desk portal	Yes	Yes
Automated Email Notifications	Yes	Yes
Users	5	100
Custom Branding	-	Yes
Custom Domain	-	Yes
Custom Input Fields	-	Yes
Multiple Submission Forms	-	Yes
Restrict New Users to Domain	-	Yes
Single sign-on (SSO) with Entra ID	-	Yes

--- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ticket-log.com/documentation/ticketlog-pro.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.