> For the complete documentation index, see [llms.txt](https://docs.ticket-log.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ticket-log.com/documentation/ticketlog-pro.md). # 💎 TicketLog PRO For added benefits and features, upgrade your service desk to TicketLog PRO with a monthly subscription. ### How to Upgrade to TicketLog PRO Upgrading a service desk to PRO requires two steps: 1. [Purchase](https://localhost:7066/Order/BuyPro) a TicketLog PRO subscription 2. Apply the subscription to your service desk (see below) Purchased subscriptions are associated with your user account. You must then apply the subscription to a service desk for it to take effect. Subscriptions are transferrable between service desks. They can be applied and unapplied as required. ### Apply PRO Subscription to Service Desk Before you can apply a PRO subscription to a service desk: * You must be an Administrator of the service desk * You must have purchased a TicketLog PRO subscription To apply the PRO subscription to a service desk: 1. Open the service desk's Settings page 2. Click Upgrade to PRO button
Alternatively, you can visit the My Service Desks page and click the Upgrade button next to the intended service desk. Once you have applied a PRO subscription to a service desk, you will be known as the service desk's Owner, and you cannot be removed. ### View all PRO Subscriptions From the My Account page you can view a list of all purchased PRO subscriptions, and which service desk (if any) each is applied to:
### Cancel a PRO Subscription To cancel a subscription visit the My Account page, find the appropriate subscription in the list of subscriptions and click the Cancel button. If the cancelled subscription is currently applied to a service desk, the service desk will be downgraded to the Free tier automatically. ### TicketLog PRO Features
TicketLog FreeTicketLog PRO 💎
Secure Service Desk portalYesYes
Automated Email NotificationsYesYes
Users5100
Custom Branding-Yes
Custom Domain-Yes
Custom Input Fields-Yes
Multiple Submission Forms-Yes
Restrict New Users to Domain-Yes
Single sign-on (SSO) with Entra ID-Yes