How to post notifications to MS Teams

You may like to be notified in Microsoft Teams when a TicketLog workitem is created in Azure DevOps.

This can be done with the Azure Boards app for MS Teams.

To setup the app, follow these steps:

1. From MS Teams, add the app called "Azure Boards" and select the channel where you would like notifications to be posted.

   

2. Switch to the target channel. You should see a post from Azure Boards indicating the app has been added to the channel.

   

3. Click 'Reply in thread' and enter the following commands:

   1. @Azure Boards signin

      • Signing in with an Azure devops user, who has Administrator privilege in Azure DevOps.

   2. @Azure Boards link https://dev.azure.com/myorg/myproject

      • Change myorg and myproject in the url to the same organization and project used in your TicketLog service desk

      

4. Click the 'Add subscription' button and select 'Work item created'. Also consider adding the Tag filter 'TicketLog' to ensure only TicketLog workitems generate a notification. Click Submit.

   

   • Note: If required, add or remove subscriptions with the command: @Azure Boards subscriptions

5. A new post will be added to the channel indicating if this is successful or failed. If it failed, address the error and try again.

   

6. Try creating a ticket from the TicketLog service desk and verify the notification appears. It may take 10-60 seconds to appear.