> For the complete documentation index, see [llms.txt](https://docs.ticket-log.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ticket-log.com/guides/how-to-post-notifications-to-ms-teams.md).

# How to post notifications to MS Teams

You may like to be notified in Microsoft Teams when a TicketLog workitem is created in Azure DevOps.

This can be done with the Azure Boards app for MS Teams.&#x20;

To setup the app, follow these steps:

1. From MS Teams, add the app called "Azure Boards" and select the channel where you would like notifications to be posted.<br>

   <figure><img src="/files/mCnhOxODMLYaGpCLOuTM" alt="" width="543"><figcaption></figcaption></figure>

2. Switch to the target channel. You should see a post from Azure Boards indicating the app has been added to the channel.<br>

   <figure><img src="/files/wh0mQVtPS3tDegAM5ifb" alt="" width="386"><figcaption></figcaption></figure>

3. Click 'Reply in thread' and enter the following commands:
   1. @Azure Boards signin
      * Signing in with an Azure devops user, who has Administrator privilege in Azure DevOps.
   2. @Azure Boards link <https://dev.azure.com/**myorg**/**myproject>\*\*

      * Change *myorg* and *myproject* in the url to the same organization and project used in your TicketLog service desk<br>

      <figure><img src="/files/oP0MDcfK8fvDnjfxYs53" alt="" width="382"><figcaption></figcaption></figure>

4. Click the 'Add subscription' button and select 'Work item created'. Also consider adding the Tag filter 'TicketLog' to ensure only TicketLog workitems generate a notification. Click Submit.<br>

   <figure><img src="/files/xkyOQRxSHjUr1XXWg5sB" alt="" width="351"><figcaption></figcaption></figure>

   * *Note: If required, add or remove subscriptions with the command: @Azure Boards subscriptions*

5. A new post will be added to the channel indicating if this is successful or failed. If it failed, address the error and try again.<br>

   <figure><img src="/files/nusbj8z8EaPHSaTfLoAQ" alt="" width="335"><figcaption></figcaption></figure>

6. Try creating a ticket from the TicketLog service desk and verify the notification appears. It may take 10-60 seconds to appear.<br>

   <figure><img src="/files/prW5JjS4Tw0WpZNeMr8s" alt="" width="339"><figcaption></figcaption></figure>
