2025.06.09: Landing page

This release adds a few small improvements to TicketLog that were requested by our wonderful users:

• Landing page changes:

  • Service desk Introduction can now be rich text

  • Service desk Introduction can now be optionally hidden from non-users

  • Service desk form options will no longer appear to non-users

• User settings page now shows Last Seen date

• Users can now zoom images with a single click

Please send us feedback with any comments you have for the above new features.

Changes to service desk landing page

On the service desk settings screen, the service desk Introduction text field now allows rich formatting of your text:

Also, you can now hide the Introduction text from visitors that are not logged in or do not have access to your service desk, by disabling this setting:

Finally, TicketLog will now hide all form options if the signed-in user is not permitted to submit a ticket (previously, this block occurred only after clicking New Ticket):

Changes to user settings page

Administrators can now see the last time each user was seen on the TicketLog platform:

The list of users now allows sorting by Email address, Permission or Last Seen date. Click on the heading of each column to toggle the sorting mode.

Other changes

• Users can now expand an image to appear full screen by clicking on it. Click again to shrink the image.

• Removed 'Sign Up' button on custom domain when SSO or Invite Only is enabled.

• Fixes to 'Signed Out' page.