> For the complete documentation index, see [llms.txt](https://docs.ticket-log.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ticket-log.com/release-notes/2026.07.09-notification-filter.md).

# 2026.07.09: Notification filter

Changes in this release:

* Ability to filter notification emails by ticket state.
* Added link to Stripe billing portal to change Payment Method
* Fix for file attachments with unusual characters in filename

## Filter notification email by ticket state

Administrators can now configure notifications to be filtered by state. If an update occurs when that ticket is not in a specified state, a notification will not be sent.

By default, no filter is applied and all notifications are sent.

A separate filter can be specified for regular users and for Admin/Moderators.

To configure this setting, visit: **Settings** > **Customization** > **Notification Settings**.

<figure><img src="https://2014854803-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxDo3MABoirR9g57aZyJ1%2Fuploads%2FJz0THYalsvvI7KNjPQRG%2Fimage.png?alt=media&amp;token=20e8f493-f501-4870-8a87-ce7dc0aeddb3" alt=""><figcaption></figcaption></figure>
