TicketLog provides a public-facing web portal for creating tickets in Azure DevOps.
New tickets are added directly to your nominated DevOps Board. TicketLog users receive email notifications when comments are added via the Azure DevOps site. Users can respond with their own comments via the TicketLog portal.
TicketLog users must register an account before they can interact with tickets. As a Service Desk Admin, you have the option to make your Service Desk public to everyone, or restricted to invited users only.