TicketLog
  • Welcome to TicketLog
  • Documentation
    • Users guide
    • Moderators guide
    • Administrators guide
      • Service desk settings
      • User settings
      • Azure DevOps settings
      • Forms & fields
      • Customization settings
      • Custom domain settings
      • Notification settings
    • Azure DevOps extension
    • Data & security
  • Guides
    • How to chart user activity
  • How to sign-in with SSO
  • Troubleshooting
    • Authorizing Azure DevOps
    • Integration with Azure DevOps
    • SSO issues
  • Release Notes
    • 2025.06.09: Landing page
    • 2025.05.21: Single Sign On (SSO)
    • 2025.04.30: Sharing a ticket
    • 2024.11.07: Parameter values
    • 2024.06.21: Extension upate
    • 2024.06.10: Multi-forms
    • 2024.06.06: Remove ticket
    • 2024.05.09: Accepted domains
    • 2023.12.09: Timezones
    • 2023.11.02: Custom fields
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Welcome to TicketLog

NextUsers guide

Last updated 11 months ago

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TicketLog provides a public-facing web portal for creating tickets in Azure DevOps.

New tickets are added directly to your nominated DevOps Project. TicketLog users receive email notifications when comments are added via the Azure DevOps site. Users can respond with their own comments via the TicketLog portal.

TicketLog users must register an account before they can interact with tickets. As a Service Desk Admin, you have the option to make your Service Desk public to everyone, or restricted to invited users only.