TicketLog
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      • Service desk settings
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      • Forms & fields
      • Customization settings
      • Custom domain settings
      • Notification settings
    • Azure DevOps extension
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  • Guides
    • How to chart user activity
  • How to sign-in with SSO
  • Troubleshooting
    • Authorizing Azure DevOps
    • Integration errors
  • Release Notes
    • 2025.05.21: Single Sign On (SSO)
    • 2025.04.30: Sharing a ticket
    • 2024.11.07: Parameter values
    • 2024.06.21: Extension upate
    • 2024.06.10: Multi-forms
    • 2024.06.06: Remove ticket
    • 2024.05.09: Accepted domains
    • 2023.12.09: Timezones
    • 2023.11.02: Custom fields
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  1. Documentation
  2. Administrators guide

Customization settings

PreviousForms & fieldsNextCustom domain settings

Last updated 4 days ago

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Customization settings are only avilable with the TicketLog PRO tier.

This is the Customization settings screen:

Here is an explanation of how each customization option affects the Service Desk:

  1. Custom domain name

    • A custom sub-domain on your own domain. Please notify us which domain you want to use. You will need to add DNS records to your domain during setup.

  2. Page title

    • The Page title appears in the tab of the user's browser.

  3. Navbar title

    • This text appears across the top of each page of your Service Desk. Can be blank.

  4. Navbar image URL

    • This URL points to an image used in the top corner of each page of your Service Desk. It replaces the default TicketLog logo. Can be left blank for no logo.

  5. Navbar link URL

    • This URL is attached to the Navbar title and Navbar image as a hyperlink. Can be blank.